Case file
Credit cards
Complaint 3714281 BBVA
Explained- Product
- Credit card or prepaid card · General-purpose credit card or charge card
- Detail
- Company closed your account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jun 24, 2020Complaint received
- Jun 30, 2020Sent to BBVA (6 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More BBVA complaints about closing your account
| Received | About | Issue | State | Answer | On time |
|---|
| Jun 23, 2021 | Credit cards | Closing your accountCan't close your account | TX | Money back | Yes |
| May 25, 2021 | Credit cards | Closing your accountCompany closed your account | TX | Explained | Yes |
| Apr 19, 2021 | Credit cards | Closing your accountCompany closed your account | TX | Explained | Yes |
| Jan 27, 2021 | Credit cards | Closing your accountCompany closed your account | TX | Explained | Yes |
| Dec 21, 2020 | Credit cards | Closing your accountCompany closed your account | CA | Explained | Yes |
| Nov 6, 2020 | Credit cards | Closing your accountCompany closed your account | TX | Explained | Yes |
| Oct 19, 2020 | Credit cards | Closing your accountCompany closed your account | TX | Explained | Yes |
| Sep 4, 2020 | Credit cards | Closing your accountCan't close your account | CO | Explained | Yes |
| Aug 12, 2020 | Credit cards | Closing your accountCompany closed your account | TX | Explained | Yes |
| Jul 12, 2020 | Credit cards | Closing your accountCan't close your account | VA | Explained | Yes |
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