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Credit cards

Complaint 4487457 BBVA

Money back
Company
BBVA
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Can't close your account
From
Texas 77479
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Jun 23, 2021Complaint received
  2. Jun 24, 2021Sent to BBVA (1 day later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More BBVA complaints about closing your account

ReceivedAboutIssueStateAnswerOn time
May 25, 2021Credit cardsClosing your accountCompany closed your accountTXExplainedYes
Apr 19, 2021Credit cardsClosing your accountCompany closed your accountTXExplainedYes
Jan 27, 2021Credit cardsClosing your accountCompany closed your accountTXExplainedYes
Dec 21, 2020Credit cardsClosing your accountCompany closed your accountCAExplainedYes
Nov 6, 2020Credit cardsClosing your accountCompany closed your accountTXExplainedYes
Oct 19, 2020Credit cardsClosing your accountCompany closed your accountTXExplainedYes
Sep 4, 2020Credit cardsClosing your accountCan't close your accountCOExplainedYes
Aug 12, 2020Credit cardsClosing your accountCompany closed your accountTXExplainedYes
Jul 12, 2020Credit cardsClosing your accountCan't close your accountVAExplainedYes
Jun 24, 2020Credit cardsClosing your accountCompany closed your accountCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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