Case file
Credit cards
Complaint 3741477 BBVA
Explained- Product
- Credit card or prepaid card · General-purpose credit card or charge card
- Detail
- Can't close your account
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jul 12, 2020Complaint received
- Jul 12, 2020Sent to BBVA
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More BBVA complaints about closing your account
| Received | About | Issue | State | Answer | On time |
|---|
| Jun 23, 2021 | Credit cards | Closing your accountCan't close your account | TX | Money back | Yes |
| May 25, 2021 | Credit cards | Closing your accountCompany closed your account | TX | Explained | Yes |
| Apr 19, 2021 | Credit cards | Closing your accountCompany closed your account | TX | Explained | Yes |
| Jan 27, 2021 | Credit cards | Closing your accountCompany closed your account | TX | Explained | Yes |
| Dec 21, 2020 | Credit cards | Closing your accountCompany closed your account | CA | Explained | Yes |
| Nov 6, 2020 | Credit cards | Closing your accountCompany closed your account | TX | Explained | Yes |
| Oct 19, 2020 | Credit cards | Closing your accountCompany closed your account | TX | Explained | Yes |
| Sep 4, 2020 | Credit cards | Closing your accountCan't close your account | CO | Explained | Yes |
| Aug 12, 2020 | Credit cards | Closing your accountCompany closed your account | TX | Explained | Yes |
| Jun 24, 2020 | Credit cards | Closing your accountCompany closed your account | CA | Explained | Yes |
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