Case file
Student loans
Complaint 4440799 PenFed Credit Union
Fixed- Product
- Student loan · Private student loan
- Detail
- Trouble with how payments are being handled
- Filed by
- Web · Servicemember
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jun 8, 2021Complaint received
- Jun 8, 2021Sent to PenFed Credit Union
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More PenFed Credit Union complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Mar 3, 2026 | Student loans | Dealing with your lender or servicerProblem with customer service | IL | Explained | Yes |
| May 28, 2025 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | CO | Money back | Yes |
| Mar 10, 2025 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | NY | Explained | Yes |
| Jan 11, 2025 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | NE | Explained | Yes |
| Oct 21, 2024 | Student loans | Dealing with your lender or servicerProblem with customer service | VA | Explained | Yes |
| Jul 12, 2024 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | PA | Money back | Yes |
| Jun 18, 2024 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | MN | Explained | Yes |
| May 27, 2024 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | OR | Explained | Yes |
| Jan 11, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | NJ | Fixed | Yes |
| Jan 10, 2024 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | WA | Fixed | Yes |
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