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Student loans

Complaint 9498853 PenFed Credit Union

Money back
Product
Student loan · Private student loan
Detail
Trouble with how payments are being handled
From
Pennsylvania 19125
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 12, 2024Complaint received
  2. Jul 12, 2024Sent to PenFed Credit Union
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More PenFed Credit Union complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Mar 3, 2026Student loansDealing with your lender or servicerProblem with customer serviceILExplainedYes
May 28, 2025Student loansDealing with your lender or servicerTrouble with how payments are being handledCOMoney backYes
Mar 10, 2025Student loansDealing with your lender or servicerTrouble with how payments are being handledNYExplainedYes
Jan 11, 2025Student loansDealing with your lender or servicerDon't agree with the fees chargedNEExplainedYes
Oct 21, 2024Student loansDealing with your lender or servicerProblem with customer serviceVAExplainedYes
Jun 18, 2024Student loansDealing with your lender or servicerDon't agree with the fees chargedMNExplainedYes
May 27, 2024Student loansDealing with your lender or servicerTrouble with how payments are being handledORExplainedYes
Jan 11, 2024Student loansDealing with your lender or servicerReceived bad information about your loanNJFixedYes
Jan 10, 2024Student loansDealing with your lender or servicerTrouble with how payments are being handledWAFixedYes
Dec 28, 2023Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsMAFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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