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Case file

Prepaid & gift cards

Complaint 4854362 Syncapay

Money back
Company
Syncapay
Product
Credit card or prepaid card · General-purpose prepaid card
Detail
Trouble getting information about the card
From
Florida 33511
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Oct 28, 2021Complaint received
  2. Oct 28, 2021Sent to Syncapay
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Syncapay complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Sep 12, 2022Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineTXExplainedYes
Sep 10, 2022Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineTXMoney backYes
Jul 13, 2022Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineORExplainedYes
Jun 7, 2022Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineNYMoney backYes
Aug 7, 2021Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardNCExplainedYes
Aug 3, 2021Prepaid & gift cardsTrouble using the cardProblem with a check written from your prepaid card accountILExplainedNo
Jun 6, 2021Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineNYExplainedNo
Mar 24, 2021Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCAExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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