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Case file

Prepaid & gift cards

Complaint 5968840 Syncapay

Money back
Company
Syncapay
Product
Credit card or prepaid card · General-purpose prepaid card
Detail
Trouble using the card to spend money in a store or online
From
Texas 76010
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Sep 10, 2022Complaint received
  2. Sep 10, 2022Sent to Syncapay
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Syncapay complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Sep 12, 2022Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineTXExplainedYes
Jul 13, 2022Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineORExplainedYes
Jun 7, 2022Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineNYMoney backYes
Oct 28, 2021Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardFLMoney backYes
Aug 7, 2021Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardNCExplainedYes
Aug 3, 2021Prepaid & gift cardsTrouble using the cardProblem with a check written from your prepaid card accountILExplainedNo
Jun 6, 2021Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineNYExplainedNo
Mar 24, 2021Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCAExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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