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Case file

Prepaid & gift cards

Complaint 5969835 Syncapay

Explained
Company
Syncapay
Product
Credit card or prepaid card · General-purpose prepaid card
Detail
Trouble using the card to spend money in a store or online
From
Texas 78746
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 12, 2022Complaint received
  2. Sep 12, 2022Sent to Syncapay
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Syncapay complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Sep 10, 2022Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineTXMoney backYes
Jul 13, 2022Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineORExplainedYes
Jun 7, 2022Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineNYMoney backYes
Oct 28, 2021Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardFLMoney backYes
Aug 7, 2021Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardNCExplainedYes
Aug 3, 2021Prepaid & gift cardsTrouble using the cardProblem with a check written from your prepaid card accountILExplainedNo
Jun 6, 2021Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineNYExplainedNo
Mar 24, 2021Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCAExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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