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Debt relief & credit repair

Complaint 5234130 Truist

Explained
Company
Truist
Product
Money transfer, virtual currency, or money service · Debt settlement
From
North Carolina 28037
Filed by
Web · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Feb 17, 2022Complaint received
  2. Feb 17, 2022Sent to Truist
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Truist complaints about problem with customer service

ReceivedAboutIssueStateAnswerOn time
Aug 24, 2026Money transfers & appsProblem with customer serviceGAMoney backYes
Aug 19, 2026Debt relief & credit repairProblem with customer serviceOHExplainedYes
Jun 12, 2026Money transfers & appsProblem with customer serviceDCExplainedYes
May 16, 2026Money transfers & appsProblem with customer serviceTXExplainedYes
Apr 9, 2026Money transfers & appsProblem with customer serviceFLFixedYes
Apr 8, 2026Money transfers & appsProblem with customer serviceNCExplainedYes
Mar 20, 2026Money transfers & appsProblem with customer serviceNCExplainedYes
Jan 24, 2026Money transfers & appsProblem with customer serviceGAExplainedYes
Dec 8, 2025Debt relief & credit repairProblem with customer serviceTXExplainedYes
Nov 4, 2025Money transfers & appsProblem with customer serviceSCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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