Case file
Prepaid & gift cards
Complaint 5555286 PLS Group
Explained- Product
- Credit card or prepaid card · General-purpose prepaid card
- Detail
- Card company isn't resolving a dispute about a purchase or transfer
- Filed by
- Postal mail · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- May 13, 2022Complaint received
- Jun 8, 2022Sent to PLS Group (26 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More PLS Group complaints about problem with a purchase or transfer
| Received | About | Issue | State | Answer | On time |
|---|
| Jun 9, 2025 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | AZ | Money back | Yes |
| Mar 31, 2025 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | TX | Explained | Yes |
| Aug 22, 2024 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | TX | Explained | Yes |
| Jun 17, 2024 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | IL | Explained | Yes |
| May 28, 2024 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | AZ | Explained | Yes |
| Mar 29, 2024 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | NY | Explained | Yes |
| Oct 9, 2023 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | TX | Explained | Yes |
| Sep 10, 2023 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | TX | Explained | Yes |
| Apr 22, 2023 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | CA | Money back | Yes |
| Mar 16, 2023 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | MA | Explained | Yes |
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