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Mortgages

Complaint 5900657 Onetrust Home Loans

Money back
Product
Mortgage · Conventional home mortgage
From
Ohio 437XX
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company believes complaint is the result of an isolated error
  1. Aug 20, 2022Complaint received
  2. Aug 20, 2022Sent to Onetrust Home Loans
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Onetrust Home Loans complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Jul 13, 2026MortgagesTrouble during payment processPayment processOHExplainedYes
Apr 23, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceSCExplainedYes
Apr 1, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceGAExplainedYes
Mar 24, 2026MortgagesTrouble during payment processLien releaseILExplainedYes
Mar 11, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNVExplainedYes
Aug 15, 2025MortgagesTrouble during payment processEscrow, taxes, or insurancePAExplainedYes
Jul 22, 2025MortgagesTrouble during payment processPayment processPAExplainedYes
Aug 5, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanSCExplainedYes
Jun 13, 2024MortgagesTrouble during payment processPayment processSCExplainedYes
Apr 12, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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