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Mortgages

Complaint 5969511 Ally Financial

Explained
Product
Mortgage · Conventional home mortgage
From
Michigan 48185
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Sep 10, 2022Complaint received
  2. Sep 10, 2022Sent to Ally Financial
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Ally Financial complaints about closing on a mortgage

ReceivedAboutIssueStateAnswerOn time
Jun 16, 2025MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingMAFixedYes
Sep 27, 2024MortgagesClosing on a mortgageChanges in loan terms during or after closingGAExplainedYes
Sep 9, 2024MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingILExplainedYes
Nov 25, 2023MortgagesClosing on a mortgageDelays with the closing processKYExplainedYes
Oct 25, 2023MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingCAExplainedYes
Aug 2, 2023MortgagesClosing on a mortgageCAExplainedYes
Apr 27, 2023MortgagesClosing on a mortgageFLExplainedYes
Mar 23, 2022MortgagesClosing on a mortgageGAExplainedYes
Jan 19, 2022MortgagesClosing on a mortgageTXExplainedYes
Dec 22, 2021MortgagesClosing on a mortgageNJExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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