Case file
Mortgages
Complaint 7758086 Ally Financial
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Trying to communicate with the company to fix an issue with the loan closing
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 25, 2023Complaint received
- Oct 25, 2023Sent to Ally Financial
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Ally Financial complaints about closing on a mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Jun 16, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | MA | Fixed | Yes |
| Sep 27, 2024 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | GA | Explained | Yes |
| Sep 9, 2024 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | IL | Explained | Yes |
| Nov 25, 2023 | Mortgages | Closing on a mortgageDelays with the closing process | KY | Explained | Yes |
| Aug 2, 2023 | Mortgages | Closing on a mortgage | CA | Explained | Yes |
| Apr 27, 2023 | Mortgages | Closing on a mortgage | FL | Explained | Yes |
| Sep 10, 2022 | Mortgages | Closing on a mortgage | MI | Explained | Yes |
| Mar 23, 2022 | Mortgages | Closing on a mortgage | GA | Explained | Yes |
| Jan 19, 2022 | Mortgages | Closing on a mortgage | TX | Explained | Yes |
| Dec 22, 2021 | Mortgages | Closing on a mortgage | NJ | Explained | Yes |
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