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Mortgages

Complaint 5997948 Zillow Group

Explained
Product
Mortgage · Conventional home mortgage
From
California 954XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 20, 2022Complaint received
  2. Sep 20, 2022Sent to Zillow Group
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Zillow Group complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Jul 15, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsNMExplainedYes
Jun 10, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processFLExplainedYes
May 30, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingCAExplainedYes
May 24, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processCOExplainedYes
Mar 31, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingCAExplainedNo
Nov 3, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingMAExplainedYes
Oct 27, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsCAExplainedYes
Mar 11, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingILMoney backYes
Nov 28, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processPAExplainedYes
Sep 8, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsNCMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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