Complaint 6328943 Apex Processing

Explained

Company: Apex Processing
Product: Student loan · Federal student loan servicing
Issue: Dealing with your lender or servicer
Detail: Problem with customer service
From: Arizona 85212
Filed by: Phone
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes the complaint is the result of a misunderstanding

Dec 16, 2022Complaint received
Dec 16, 2022Sent to Apex Processing
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Apex Processing?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Apex Processing's record

More Apex Processing complaints about dealing with your lender or servicer

Received	About	Issue	State	Answer	On time
Sep 14, 2023	Student loans	Dealing with your lender or servicerReceived bad information about your loan	IA	No timely reply	No
Aug 18, 2023	Student loans	Dealing with your lender or servicerDon't agree with the fees charged	OH	No timely reply	No
Jul 3, 2023	Student loans	Dealing with your lender or servicerNeed information about your loan balance or loan terms	OH	Explained	Yes
Dec 16, 2022	Student loans	Dealing with your lender or servicerProblem with customer service	MA	Explained	Yes
Mar 31, 2022	Student loans	Dealing with your lender or servicerDon't agree with the fees charged	IL	Explained	No

Discuss this complaint

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked 1 minute ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works