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Crypto

Complaint 6469598 Securus J

Explained
Company
Securus J
Product
Money transfer, virtual currency, or money service · Virtual currency
From
North Carolina 285XX
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 22, 2023Complaint received
  2. Feb 14, 2023Sent to Securus J (23 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Securus J complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Apr 22, 2026Money transfers & appsUnexpected or other feesNYExplainedYes
Nov 5, 2025CryptoUnexpected or other feesCAExplainedYes
Apr 28, 2025Prepaid & gift cardsUnexpected or other feesCAExplainedYes
Mar 23, 2025Prepaid & gift cardsUnexpected or other feesTXExplainedYes
Mar 17, 2025Prepaid & gift cardsUnexpected or other feesCOExplainedYes
Oct 28, 2024Prepaid & gift cardsUnexpected or other feesTNExplainedYes
Sep 25, 2023Money transfers & appsUnexpected or other feesVAExplainedYes
Jul 14, 2023Money transfers & appsUnexpected or other feesORExplainedYes
Jun 12, 2023Prepaid & gift cardsUnexpected or other feesNHExplainedYes
Apr 9, 2023Prepaid & gift cardsUnexpected or other feesFLExplainedYes

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