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Money transfers & apps

Complaint 6591045 Securus J

Money back
Company
Securus J
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
Virginia 22405
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Feb 19, 2023Complaint received
  2. Feb 19, 2023Sent to Securus J
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Securus J complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Apr 22, 2026Money transfers & appsUnexpected or other feesNYExplainedYes
Nov 5, 2025CryptoUnexpected or other feesCAExplainedYes
Apr 28, 2025Prepaid & gift cardsUnexpected or other feesCAExplainedYes
Mar 23, 2025Prepaid & gift cardsUnexpected or other feesTXExplainedYes
Mar 17, 2025Prepaid & gift cardsUnexpected or other feesCOExplainedYes
Oct 28, 2024Prepaid & gift cardsUnexpected or other feesTNExplainedYes
Sep 25, 2023Money transfers & appsUnexpected or other feesVAExplainedYes
Jul 14, 2023Money transfers & appsUnexpected or other feesORExplainedYes
Jun 12, 2023Prepaid & gift cardsUnexpected or other feesNHExplainedYes
Apr 9, 2023Prepaid & gift cardsUnexpected or other feesFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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