Case file
Prepaid & gift cards
Complaint 6849763 Synchrony
Fixed- Product
- Credit card or prepaid card · General-purpose prepaid card
- Detail
- Trouble closing card
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Apr 17, 2023Complaint received
- Apr 17, 2023Sent to Synchrony
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Synchrony complaints about problem getting a card or closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 9, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | IL | Explained | Yes |
| Jul 24, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | CA | Explained | Yes |
| Aug 14, 2025 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | MO | Explained | Yes |
| May 2, 2025 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | NY | Explained | Yes |
| Oct 21, 2024 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | MO | Explained | Yes |
| May 18, 2024 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting a working replacement card | NY | Explained | Yes |
| Apr 17, 2024 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | CA | Explained | Yes |
| Sep 9, 2023 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | NC | Explained | Yes |
| Aug 9, 2023 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | FL | Explained | Yes |
| May 15, 2023 | Prepaid & gift cards | Problem getting a card or closing an accountDon't want a card provided by your employer or the government | GA | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.