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Debt relief & credit repair

Complaint 7019113 Truist

Explained
Company
Truist
Product
Money transfer, virtual currency, or money service · Debt settlement
From
Maryland 20602
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. May 23, 2023Complaint received
  2. Jun 23, 2023Sent to Truist (31 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Truist complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
May 19, 2026Money transfers & appsUnexpected or other feesTXMoney backYes
May 16, 2026Money transfers & appsUnexpected or other feesNCExplainedYes
Apr 7, 2026Prepaid & gift cardsUnexpected or other feesPAExplainedYes
Feb 24, 2026Money transfers & appsUnexpected or other feesTXExplainedYes
Jan 13, 2026Money transfers & appsUnexpected or other feesTXFixedYes
Dec 16, 2025Prepaid & gift cardsUnexpected or other feesMIExplainedYes
Dec 2, 2025Prepaid & gift cardsUnexpected or other feesTXExplainedYes
Nov 14, 2025Prepaid & gift cardsUnexpected or other feesVAExplainedYes
Jun 16, 2025Money transfers & appsUnexpected or other feesMDMoney backYes
May 1, 2025Money transfers & appsUnexpected or other feesTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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