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Debt relief & credit repair

Complaint 7713011 Shellpoint Mortgage Servicing

Explained
Product
Debt or credit management · Mortgage modification or foreclosure avoidance
From
Illinois 60660
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Oct 17, 2023Complaint received
  2. Oct 17, 2023Sent to Shellpoint Mortgage Servicing
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Shellpoint Mortgage Servicing complaints about didn't provide services promised

ReceivedAboutIssueStateAnswerOn time
Oct 1, 2026Debt relief & credit repairDidn't provide services promisedCAIn progressYes
Jun 18, 2026Debt relief & credit repairDidn't provide services promisedORExplainedNo
May 14, 2026Debt relief & credit repairDidn't provide services promisedWAExplainedYes
Mar 2, 2026Debt relief & credit repairDidn't provide services promisedGAExplainedYes
Sep 5, 2025Debt relief & credit repairDidn't provide services promisedORExplainedYes
Aug 14, 2025Debt relief & credit repairDidn't provide services promisedTNExplainedYes
May 20, 2025Debt relief & credit repairDidn't provide services promisedMDExplainedYes
May 8, 2025Debt relief & credit repairDidn't provide services promisedFLExplainedYes
May 7, 2025Debt relief & credit repairDidn't provide services promisedNJExplainedYes
May 6, 2025Debt relief & credit repairDidn't provide services promisedMTExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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