Mortgages
1st Fidelity Loan Servicing mortgages complaints
Consumers have filed 7 complaints about 1st Fidelity Loan Servicing's mortgages. See the whole 1st Fidelity Loan Servicing record.
1st Fidelity Loan Servicing against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | 1st Fidelity Loan Servicing | 0 | - | - |
Latest 1st Fidelity Loan Servicing mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 18, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | No timely reply |
| Jul 14, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | No timely reply |
| Nov 21, 2022 | Mortgages | Closing on a mortgage | Explained |
| Jan 13, 2022 | Mortgages | Trouble during payment process | Explained |
| Dec 16, 2014 | Mortgages | Credit decision / Underwriting | No timely reply |
| Aug 6, 2013 | Mortgages | Loan servicing, payments, escrow account | No timely reply |
| Jan 3, 2013 | Mortgages | Loan servicing, payments, escrow account | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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