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Complaint log

21ST Mortgage complaint log

The newest complaints about 21ST Mortgage, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 30, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Oct 30, 2026Credit reportingImproper use of your reportReporting company used your report improperlyNCExplainedYes
Oct 29, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefINExplainedYes
Oct 22, 2026Credit reportingImproper use of your reportReceived unsolicited financial product or insurance offers after opting outTXExplainedYes
Oct 22, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMIExplainedYes
Oct 20, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresTXExplainedYes
Oct 20, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Oct 19, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefFLExplainedYes
Oct 17, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuFLExplainedYes
Oct 16, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysCAExplainedYes
Oct 11, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCOExplainedYes
Oct 10, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingTXExplainedYes
Oct 8, 2026MortgagesStruggling to pay mortgageForeclosureMIExplainedYes
Oct 7, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanALExplainedNo
Oct 7, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Oct 5, 2026MortgagesProblem with a company's investigation into an existing problemProblem with personal statement of disputeCAExplainedYes
Sep 30, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanLAExplainedNo
Sep 30, 2026MortgagesTrouble during payment processPayment processWIExplainedNo
Sep 25, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanILExplainedYes
Sep 20, 2026Credit reportingImproper use of your reportReporting company used your report improperlyALExplainedYes
Sep 17, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceNMExplainedYes
Sep 17, 2026Credit reportingIncorrect information on your reportOld information reappears or never goes awayFLExplainedYes
Sep 17, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Sep 16, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processFLExplainedYes
Sep 16, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureOKExplainedYes
Sep 13, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMSExplainedNo
Sep 11, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuKYExplainedYes
Sep 11, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNCExplainedYes
Sep 11, 2026MortgagesTrouble during payment processFees chargedTXExplainedYes
Sep 9, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureGAExplainedYes
Sep 7, 2026MortgagesTrouble during payment processPayment processALExplainedYes
Sep 5, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureARExplainedYes
Sep 4, 2026MortgagesTrouble during payment processPayment processKYExplainedYes
Sep 4, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNCExplainedYes
Sep 2, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureLAExplainedYes
Aug 31, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMIExplainedYes
Aug 31, 2026MortgagesTrouble during payment processInterest rateLAExplainedYes
Aug 27, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureILExplainedYes
Aug 27, 2026MortgagesTrouble during payment processPayment processILExplainedYes
Aug 27, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTXExplainedYes
Aug 26, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisalTXExplainedYes
Aug 26, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanILExplainedYes
Aug 25, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedYes
Aug 19, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuARExplainedYes
Aug 19, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceSCExplainedYes
Aug 18, 2026Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Aug 17, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMIExplainedYes
Aug 14, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingTXExplainedYes
Aug 13, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureALExplainedYes
Aug 13, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefMSExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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