Debt collector · complaint record
391 Financial complaints
Filed under 391 Financial, Inc.
Consumers have filed 5 complaints about 391 Financial since 2020, none in the last 12 months. It answered 100% on time and closed 20% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 5
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 20%
- Last 30 days
- 0
- Rank
- -
Since July 2020
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: May 11, 2024
391 Financial complaints by month
The busiest month was September 2020 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How 391 Financial answered all time
- Closed with monetary relief120%
- Closed with explanation480%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What 391 Financial complaints are about
Top 391 Financial problems
Inside "Incorrect information on your report"
- Information belongs to someone else 1
Where 391 Financial complaints come from
Most complaints: Wisconsin (2), California (1), Idaho (1), Texas (1).
391 Financial compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | 391 FinancialDebt collection | - | 0 | - |
Compare side by side: 391 Financial vs Green Square · 391 Financial vs EMoneyUSA · 391 Financial vs Mullooly Jeffrey Rooney & Flynn · 391 Financial vs Credit World Services
What people say about 391 Financial
All experiencesNo experiences with 391 Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest 391 Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 11, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 18, 2021 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 30, 2020 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Sep 7, 2020 | Payday & personal loans | Problem with the payoff process at the end of the loan | Money back |
| Jul 10, 2020 | Payday & personal loans | Getting the loan | Explained |
Questions about 391 Financial
How many complaints does 391 Financial have?
391 Financial has 5 complaints on record since July 2020, including 0 in the last 12 months and 0 in the last 30 days.
Does 391 Financial respond to complaints?
Yes. 391 Financial answered 100% of its complaints on time (within 15 days) and closed 20% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with 391 Financial?
The most common problems are incorrect information on your report (1), took or threatened to take negative or legal action (1), communication tactics (1).
Is 391 Financial legit?
391 Financial is a real company with a public complaint record: consumers have complained about it 5 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is 391 Financial legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against 391 Financial?
Complain to 391 Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most 391 Financial complaints come from?
Most come from Wisconsin (2), California (1), Idaho (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about 391 Financial
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