Credit bureau · complaint record
Access Loan complaints
Filed under ACCESS LOAN COMPANY
Consumers have filed 8 complaints about Access Loan since 2020, none in the last 12 months. It answered 62.5% on time and closed 0% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 8
- Last 12 months
- 0
- Answered on time
- 62.5%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since November 2020
new vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Oct 26, 2025
Access Loan complaints by month
The busiest month was November 2020 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Access Loan answered all time
- Closed with explanation8100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Access Loan complaints are about
Top Access Loan problems
Inside "Incorrect information on your report"
- Account information incorrect 3
Access Loan compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Apple FinancingCredit reporting | 57 | 28 | C |
| 2 | Nav TechnologiesCredit reporting | 55 | 28 | C |
| 3 | Opportunity FundCredit reporting | 51 | 27 | C |
| 4 | Heritage Financial GroupCredit reporting | 0 | 27 | F |
| 5 | Informative ResearchCredit reporting | 60 | 26 | C |
| 6 | Pennsylvania Housing Finance AgencyCredit reporting | 56 | 25 | C |
| 7 | King of Credit FinancialCredit reporting | 10 | 25 | F |
| 8 | Access LoanCredit reporting | - | 0 | - |
Compare side by side: Access Loan vs Apple Financing · Access Loan vs Nav Technologies · Access Loan vs Opportunity Fund · Access Loan vs Heritage Financial Group
What people say about Access Loan
All experiencesNo experiences with Access Loan yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Access Loan complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 26, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 14, 2024 | Payday & personal loans | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 24, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| May 14, 2024 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Apr 6, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 28, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 15, 2021 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| Nov 10, 2020 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
Questions about Access Loan
How many complaints does Access Loan have?
Access Loan has 8 complaints on record since November 2020, including 0 in the last 12 months and 0 in the last 30 days.
Does Access Loan respond to complaints?
Yes. Access Loan answered 62.5% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Access Loan?
The most common problems are incorrect information on your report (3), attempts to collect debt not owed (2), threatened to contact someone or share information improperly (1).
Is Access Loan legit?
Access Loan is a real company with a public complaint record: consumers have complained about it 8 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Access Loan legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Access Loan?
Complain to Access Loan in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Access Loan complaints come from?
Most come from Georgia (8). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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