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Debt collection

Acima debt collection complaints

Consumers have filed 1,574 complaints about Acima's debt collection, 423 in the last 12 months (0%). Acima answered 99.8% on time and closed 8% with relief. See the whole Acima record.

Acima against other debt collectors

#Company12 monthsChangeOn timeReliefAll time
1CL Holdings25,525+136%99.9%51%47,216
2Encore Capital (Midland Credit)19,484+59%100%12%57,060
3Portfolio Recovery Associates17,942+60%99.9%63%55,016
4Resurgent Capital Services17,500+6%100%26%54,761
5TransUnion9,367-62%100%48%58,125
6Experian9,347-53%100%9%52,595
7CCS Financial Services8,704+51%99.9%2%23,877
8Equifax7,993-70%100%40%56,820
9Kriya Capital7,526+100%100%100%16,464
10I.C. System6,903+81%100%0%21,049
11National Credit Systems5,918+48%99.9%0%17,574
12Caine & Weiner5,539+112%99.9%39%12,208
13Acima4230%99.8%8%1,574

Every debt collector ranked

Latest Acima debt collection complaints

ReceivedAboutIssueStateAnswerOn time
Sep 22, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not payMDExplainedYes
Sep 20, 2026Debt collectionAttempts to collect debt not owedDebt was paidWAExplainedYes
Sep 17, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
Sep 14, 2026Debt collectionWritten notification about debtNotification didn't disclose it was an attempt to collect a debtALExplainedYes
Sep 11, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMDExplainedYes
Sep 11, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Sep 10, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAExplainedYes
Sep 10, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Sep 8, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedILExplainedYes
Sep 6, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountSCFixedYes
Sep 5, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountRIExplainedYes
Sep 5, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftORExplainedYes
Sep 1, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtTXExplainedYes
Sep 1, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedKYExplainedYes
Aug 31, 2026Debt collectionTook or threatened to take negative or legal actionCollected or attempted to collect exempt fundsOHExplainedYes
Aug 31, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtOKExplainedYes
Aug 28, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Aug 21, 2026Debt collectionElectronic communicationsFrequent or repeated messagesLAExplainedYes
Aug 20, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Aug 20, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtGAExplainedYes
Aug 20, 2026Debt collectionAttempts to collect debt not owedDebt was paidTXExplainedYes
Aug 19, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Aug 19, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtMSExplainedYes
Aug 19, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedSCExplainedYes
Aug 17, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftTNExplainedYes
Aug 14, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Aug 11, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Aug 7, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNCExplainedYes
Aug 6, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNCExplainedYes
Aug 3, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLExplainedYes

Your rights with debt collectors

Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.

Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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