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Debt collection

Acima debt collection complaints

Consumers have filed 1,574 complaints about Acima's debt collection, 423 in the last 12 months (0%). Acima answered 99.8% on time and closed 8% with relief. See the whole Acima record.

Acima against other debt collectors

#Company12 monthsChangeOn timeReliefAll time
1CL Holdings25,525+136%99.9%51%47,216
2Encore Capital (Midland Credit)19,484+59%100%12%57,060
3Portfolio Recovery Associates17,942+60%99.9%63%55,016
4Resurgent Capital Services17,500+6%100%26%54,761
5TransUnion9,367-62%100%48%58,125
6Experian9,347-53%100%9%52,595
7CCS Financial Services8,704+51%99.9%2%23,877
8Equifax7,993-70%100%40%56,820
9Kriya Capital7,526+100%100%100%16,464
10I.C. System6,903+81%100%0%21,049
11National Credit Systems5,918+48%99.9%0%17,574
12Caine & Weiner5,539+112%99.9%39%12,208
13Acima4230%99.8%8%1,574

Every debt collector ranked

Latest Acima debt collection complaints

ReceivedAboutIssueStateAnswerOn time
Nov 12, 2026Debt collectionAttempts to collect debt not owedDebt was paidCAExplainedYes
Nov 11, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountMAExplainedYes
Nov 10, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtGAExplainedYes
Nov 7, 2026Debt collectionAttempts to collect debt not owedDebt was paidFLExplainedYes
Nov 6, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtMEExplainedYes
Nov 6, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountMOExplainedYes
Nov 2, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Nov 1, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeNYFixedYes
Oct 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Oct 29, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTNExplainedYes
Oct 26, 2026Debt collectionCommunication tacticsFrequent or repeated callsTXExplainedYes
Oct 23, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftNYExplainedYes
Oct 21, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtILExplainedYes
Oct 21, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftFLExplainedYes
Oct 17, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Oct 16, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtALExplainedYes
Oct 16, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftNYExplainedYes
Oct 14, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursLAExplainedYes
Oct 8, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNMExplainedYes
Oct 7, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtMIExplainedYes
Oct 5, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountSDExplainedYes
Oct 3, 2026Debt collectionAttempts to collect debt not owedDebt was paidVAExplainedYes
Oct 3, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNEExplainedYes
Oct 2, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNCExplainedYes
Oct 2, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNYExplainedYes
Sep 28, 2026Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageKYExplainedYes
Sep 26, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Sep 24, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Sep 23, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCExplainedYes
Sep 22, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursWVExplainedYes

Your rights with debt collectors

Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.

Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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