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Debt collection

Acima debt collection complaints

Consumers have filed 1,574 complaints about Acima's debt collection, 423 in the last 12 months (0%). Acima answered 99.8% on time and closed 8% with relief. See the whole Acima record.

Acima against other debt collectors

#Company12 monthsChangeOn timeReliefAll time
1CL Holdings25,525+136%99.9%51%47,216
2Encore Capital (Midland Credit)19,484+59%100%12%57,060
3Portfolio Recovery Associates17,942+60%99.9%63%55,016
4Resurgent Capital Services17,500+6%100%26%54,761
5TransUnion9,367-62%100%48%58,125
6Experian9,347-53%100%9%52,595
7CCS Financial Services8,704+51%99.9%2%23,877
8Equifax7,993-70%100%40%56,820
9Kriya Capital7,526+100%100%100%16,464
10I.C. System6,903+81%100%0%21,049
11National Credit Systems5,918+48%99.9%0%17,574
12Caine & Weiner5,539+112%99.9%39%12,208
13Acima4230%99.8%8%1,574

Every debt collector ranked

Latest Acima debt collection complaints

ReceivedAboutIssueStateAnswerOn time
Jul 5, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not payFLExplainedYes
Jul 3, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtFLExplainedYes
Jul 2, 2026Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageIDExplainedYes
Jun 30, 2026Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedGAFixedYes
Jun 29, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedWAExplainedYes
Jun 29, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Jun 26, 2026Debt collectionCommunication tacticsFrequent or repeated callsMDExplainedYes
Jun 26, 2026Debt collectionAttempts to collect debt not owedDebt was paidVAMoney backYes
Jun 23, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Jun 23, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtTXExplainedYes
Jun 19, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes
Jun 19, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtTXExplainedYes
Jun 19, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Jun 19, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtPAExplainedYes
Jun 18, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtMDExplainedYes
Jun 18, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCOExplainedYes
Jun 16, 2026Debt collectionCommunication tacticsFrequent or repeated callsINExplainedYes
Jun 12, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Jun 11, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursUTExplainedYes
Jun 11, 2026Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialGAExplainedYes
Jun 10, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Jun 10, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedAZExplainedYes
Jun 9, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtMDExplainedYes
Jun 7, 2026Debt collectionThreatened to contact someone or share information improperlyContacted you instead of your attorneyTXExplainedYes
Jun 5, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursSCFixedYes
Jun 5, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftNYExplainedYes
Jun 4, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes
Jun 4, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtOHExplainedYes
Jun 3, 2026Debt collectionCommunication tacticsFrequent or repeated callsFLExplainedYes
Jun 3, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes

Your rights with debt collectors

Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.

Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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