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Debt collection

Acima debt collection complaints

Consumers have filed 1,574 complaints about Acima's debt collection, 423 in the last 12 months (0%). Acima answered 99.8% on time and closed 8% with relief. See the whole Acima record.

Acima against other debt collectors

#Company12 monthsChangeOn timeReliefAll time
1CL Holdings25,525+136%99.9%51%47,216
2Encore Capital (Midland Credit)19,484+59%100%12%57,060
3Portfolio Recovery Associates17,942+60%99.9%63%55,016
4Resurgent Capital Services17,500+6%100%26%54,761
5TransUnion9,367-62%100%48%58,125
6Experian9,347-53%100%9%52,595
7CCS Financial Services8,704+51%99.9%2%23,877
8Equifax7,993-70%100%40%56,820
9Kriya Capital7,526+100%100%100%16,464
10I.C. System6,903+81%100%0%21,049
11National Credit Systems5,918+48%99.9%0%17,574
12Caine & Weiner5,539+112%99.9%39%12,208
13Acima4230%99.8%8%1,574

Every debt collector ranked

Latest Acima debt collection complaints

ReceivedAboutIssueStateAnswerOn time
Jun 3, 2026Debt collectionAttempts to collect debt not owedDebt was paidVAExplainedYes
Jun 2, 2026Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingNCExplainedYes
Jun 1, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Jun 1, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNYFixedYes
May 29, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountAZExplainedYes
May 29, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCFixedYes
May 29, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtNCExplainedYes
May 28, 2026Debt collectionElectronic communicationsFrequent or repeated messagesTXExplainedYes
May 27, 2026Debt collectionAttempts to collect debt not owedDebt was paidAZExplainedYes
May 27, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftOHExplainedYes
May 27, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftOHExplainedYes
May 27, 2026Debt collectionCommunication tacticsFrequent or repeated callsAZExplainedYes
May 26, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedAZExplainedYes
May 26, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursSCExplainedYes
May 25, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtTXExplainedYes
May 23, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftOHExplainedYes
May 22, 2026Debt collectionTook or threatened to take negative or legal actionSued you without properly notifying you of lawsuitTNExplainedYes
May 22, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
May 22, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAFixedYes
May 19, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftGAExplainedYes
May 18, 2026Debt collectionAttempts to collect debt not owedDebt was paidNYExplainedYes
May 17, 2026Debt collectionAttempts to collect debt not owedDebt was paidTNExplainedYes
May 14, 2026Debt collectionTook or threatened to take negative or legal actionSued you without properly notifying you of lawsuitNCExplainedYes
May 13, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtNCExplainedYes
May 13, 2026Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingNHExplainedYes
May 13, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedPAExplainedYes
May 12, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNYExplainedYes
May 12, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftNJExplainedYes
May 11, 2026Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageMOExplainedYes
May 8, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXMoney backYes

Your rights with debt collectors

Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.

Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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