Debt collection
Acima debt collection complaints
Consumers have filed 1,574 complaints about Acima's debt collection, 423 in the last 12 months (0%). Acima answered 99.8% on time and closed 8% with relief. See the whole Acima record.
Acima against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Acima | 423 | 99.8% | 8% |
Latest Acima debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 31, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Mar 30, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Mar 30, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 29, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Mar 28, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 27, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Mar 26, 2026 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | Explained |
| Mar 26, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 26, 2026 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Mar 24, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Mar 22, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 21, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Mar 20, 2026 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Mar 20, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 20, 2026 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | Explained |
| Mar 19, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Mar 19, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Mar 19, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Mar 18, 2026 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | Explained |
| Mar 18, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 17, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 17, 2026 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| Mar 17, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Fixed |
| Mar 16, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Mar 16, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Money back |
| Mar 16, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Fixed |
| Mar 13, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Mar 13, 2026 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| Mar 13, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 12, 2026 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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