Card issuer · complaint record
AD Capital complaints
Filed under AD Capital LLC
Consumers have filed 2 complaints about AD Capital since 2016, none in the last 12 months. It answered 50% on time and closed 0% with relief for the customer. The most common problem is problem with a purchase shown on your statement.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 50%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since October 2016
new vs the year before
Industry: 98.7%
Typical card issuer: 26%
Newest: Jan 17, 2025
AD Capital complaints by month
The busiest month was October 2016 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How AD Capital answered all time
- Closed with explanation150%
- Untimely response150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What AD Capital complaints are about
Top AD Capital problems
Inside "Problem with a purchase shown on your statement"
- Credit card company isn't resolving a dispute about a purchase on your statement 1
AD Capital compared with other credit card companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Mercury Financial IntermediateCredit cards | 54 | 206 | C |
| 2 | ExtoCredit cards | 36 | 201 | D |
| 3 | TomoCreditCredit cards | 50 | 92 | C |
| 4 | ZendableCredit cards | 58 | 48 | C |
| 5 | FizzCredit cards | 0 | 42 | F |
| 6 | Fidem BaltimoreCredit cards | 45 | 36 | D |
| 7 | Total CardCredit cards | 45 | 31 | D |
| 8 | AD CapitalCredit cards | - | 0 | - |
Compare side by side: AD Capital vs Mercury Financial Intermediate · AD Capital vs Exto · AD Capital vs TomoCredit · AD Capital vs Zendable
What people say about AD Capital
All experiencesNo experiences with AD Capital yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest AD Capital complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 17, 2025 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | No timely reply |
| Oct 13, 2016 | Payday & personal loans | Charged fees or interest I didn't expect | Explained |
Questions about AD Capital
How many complaints does AD Capital have?
AD Capital has 2 complaints on record since October 2016, including 0 in the last 12 months and 0 in the last 30 days.
Does AD Capital respond to complaints?
Yes. AD Capital answered 50% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with AD Capital?
The most common problems are problem with a purchase shown on your statement (1), charged fees or interest I didn't expect (1).
Is AD Capital legit?
AD Capital is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is AD Capital legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against AD Capital?
Complain to AD Capital in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most AD Capital complaints come from?
Most come from Illinois (1), Texas (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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