Debt collector · complaint record
Adela complaints
Filed under Adela, Inc
Consumers have filed 15 complaints about Adela since 2021, 7 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 15
- Last 12 months
- 7
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #837 of 1,963
Since April 2021
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Sep 6, 2026
Most complained-about debt collectors
Adela complaints by month
The busiest month was April 2021 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Adela answered all time
- Closed with explanation15100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Adela complaints are about
Top Adela problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 3
- Debt was result of identity theft 3
- Debt was paid 2
Adela compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | AdelaDebt collection | - | 7 | - |
Compare side by side: Adela vs Green Square · Adela vs EMoneyUSA · Adela vs Mullooly Jeffrey Rooney & Flynn · Adela vs Credit World Services
What people say about Adela
All experiencesNo experiences with Adela yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Adela complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 6, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 15, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 22, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 30, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Apr 16, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 20, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 16, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 25, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 23, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 5, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 7, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 29, 2022 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
Questions about Adela
How many complaints does Adela have?
Adela has 15 complaints on record since April 2021, including 7 in the last 12 months and 0 in the last 30 days. That makes it number 1,664 of every company by complaints this year.
Does Adela respond to complaints?
Yes. Adela answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Adela?
The most common problems are attempts to collect debt not owed (8), false statements or representation (2), written notification about debt (1).
Is Adela legit?
Adela is a real company with a public complaint record: consumers have complained about it 15 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Adela legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Adela?
Complain to Adela in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Adela complaints come from?
Most come from Mississippi (13), Texas (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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