Debt collection
AES / PHEAA debt collection complaints
Consumers have filed 981 complaints about AES / PHEAA's debt collection, 31 in the last 12 months (-6%). AES / PHEAA answered 100% on time and closed 6% with relief. See the whole AES / PHEAA record.
AES / PHEAA against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | AES / PHEAA | 31 | 100% | 6% |
Latest AES / PHEAA debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 28, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 19, 2025 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Jan 14, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 5, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Nov 14, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 23, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 14, 2024 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Oct 9, 2024 | Debt collection | Took or threatened to take negative or legal actionCollected or attempted to collect exempt funds | Explained |
| Oct 2, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 27, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 2, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 25, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 28, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 1, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 2, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Feb 17, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Fixed |
| Feb 1, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Fixed |
| Jan 5, 2024 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Nov 29, 2023 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Oct 31, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 25, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 12, 2023 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Oct 3, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 28, 2023 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 24, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 11, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jul 24, 2023 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 18, 2023 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Jun 3, 2023 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Apr 29, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Fixed |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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