Debt collection
AES / PHEAA debt collection complaints
Consumers have filed 981 complaints about AES / PHEAA's debt collection, 31 in the last 12 months (-6%). AES / PHEAA answered 100% on time and closed 6% with relief. See the whole AES / PHEAA record.
AES / PHEAA against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | AES / PHEAA | 31 | 100% | 6% |
Latest AES / PHEAA debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 8, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 7, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 5, 2022 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Jun 1, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| May 31, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 29, 2022 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| Apr 29, 2022 | Debt collection | Took or threatened to take negative or legal actionCollected or attempted to collect exempt funds | Explained |
| Apr 26, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 12, 2022 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Apr 5, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Fixed |
| Apr 1, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Mar 31, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Mar 29, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Mar 24, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Mar 20, 2022 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Mar 19, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 16, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 16, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 12, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 12, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 11, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 9, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 9, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 5, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Feb 23, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Fixed |
| Feb 22, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 8, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Feb 6, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Feb 3, 2022 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Fixed |
| Jan 28, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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