Debt collection
AES / PHEAA debt collection complaints
Consumers have filed 981 complaints about AES / PHEAA's debt collection, 31 in the last 12 months (-6%). AES / PHEAA answered 100% on time and closed 6% with relief. See the whole AES / PHEAA record.
AES / PHEAA against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | AES / PHEAA | 31 | 100% | 6% |
Latest AES / PHEAA debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 24, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 18, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 18, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 13, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jan 8, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Jan 8, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Jan 6, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jan 5, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 28, 2021 | Debt collection | False statements or representationAttempted to collect wrong amount | Fixed |
| Dec 27, 2021 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Dec 20, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 17, 2021 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Dec 15, 2021 | Debt collection | False statements or representationAttempted to collect wrong amount | Fixed |
| Dec 13, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Fixed |
| Dec 11, 2021 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Fixed |
| Nov 30, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 30, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 17, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Nov 15, 2021 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Nov 13, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 13, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 3, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Nov 2, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 29, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 29, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Fixed |
| Oct 27, 2021 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Oct 27, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 26, 2021 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| Oct 19, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 19, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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