Debt collection
AES / PHEAA debt collection complaints
Consumers have filed 981 complaints about AES / PHEAA's debt collection, 31 in the last 12 months (-6%). AES / PHEAA answered 100% on time and closed 6% with relief. See the whole AES / PHEAA record.
AES / PHEAA against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | AES / PHEAA | 31 | 100% | 6% |
Latest AES / PHEAA debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 19, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 17, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Fixed |
| Oct 13, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 9, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 7, 2021 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Oct 6, 2021 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Sep 29, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 28, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Fixed |
| Sep 24, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 23, 2021 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 17, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 17, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 17, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 9, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 7, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Fixed |
| Aug 28, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 26, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 20, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 17, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 17, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 16, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 13, 2021 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Aug 12, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Aug 11, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 11, 2021 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Aug 11, 2021 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 6, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 6, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 28, 2021 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 26, 2021 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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