Mortgage company · complaint record
Allen Tate Mortgage Services complaints
Consumers have filed 8 complaints about Allen Tate Mortgage Services since 2012, none in the last 12 months. It answered 37.5% on time and closed 67% with relief for the customer. The most common problem is application, originator, mortgage broker.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 8
- Last 12 months
- 0
- Answered on time
- 37.5%
- Closed with relief
- 67%
- Last 30 days
- 0
- Rank
- -
Since February 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jul 15, 2019
Allen Tate Mortgage Services complaints by month
The busiest month was February 2012 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Allen Tate Mortgage Services answered all time
- Closed with monetary relief225%
- Closed with explanation112.5%
- Untimely response562.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Allen Tate Mortgage Services problems
Allen Tate Mortgage Services compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Allen Tate Mortgage ServicesMortgages | - | 0 | - |
Compare side by side: Allen Tate Mortgage Services vs Midwest Loan Services · Allen Tate Mortgage Services vs Truhome Solutions · Allen Tate Mortgage Services vs NEXA Mortgage · Allen Tate Mortgage Services vs Hilltop
What people say about Allen Tate Mortgage Services
All experiencesNo experiences with Allen Tate Mortgage Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Allen Tate Mortgage Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 15, 2019 | Mortgages | Trouble during payment process | Money back |
| Apr 9, 2017 | Mortgages | Credit decision / Underwriting | No timely reply |
| Dec 27, 2016 | Mortgages | Application, originator, mortgage broker | Money back |
| Nov 14, 2016 | Mortgages | Application, originator, mortgage broker | No timely reply |
| Aug 15, 2015 | Mortgages | Settlement process and costs | No timely reply |
| Apr 11, 2014 | Mortgages | Application, originator, mortgage broker | No timely reply |
| Aug 5, 2013 | Mortgages | Application, originator, mortgage broker | No timely reply |
| Feb 20, 2012 | Mortgages | Credit decision / Underwriting | Explained |
Questions about Allen Tate Mortgage Services
How many complaints does Allen Tate Mortgage Services have?
Allen Tate Mortgage Services has 8 complaints on record since February 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does Allen Tate Mortgage Services respond to complaints?
Yes. Allen Tate Mortgage Services answered 37.5% of its complaints on time (within 15 days) and closed 67% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Allen Tate Mortgage Services?
The most common problems are application, originator, mortgage broker (4), credit decision / Underwriting (2), trouble during payment process (1).
Is Allen Tate Mortgage Services legit?
Allen Tate Mortgage Services is a real company with a public complaint record: consumers have complained about it 8 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Allen Tate Mortgage Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Allen Tate Mortgage Services?
Complain to Allen Tate Mortgage Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Allen Tate Mortgage Services complaints come from?
Most come from North Carolina (6), South Carolina (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Allen Tate Mortgage Services
No comments yet. Start the conversation - questions are welcome too.