Mortgage company · complaint record
American Capital Mortgage complaints
Filed under American Capital Mortgage, Inc
Consumers have filed 1 complaint about American Capital Mortgage since 2016, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is application, originator, mortgage broker.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since April 2016
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Apr 14, 2016
American Capital Mortgage complaints by month
The busiest month was April 2016 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How American Capital Mortgage answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top American Capital Mortgage problems
American Capital Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | American Capital MortgageMortgages | - | 0 | - |
Compare side by side: American Capital Mortgage vs Midwest Loan Services · American Capital Mortgage vs Truhome Solutions · American Capital Mortgage vs NEXA Mortgage · American Capital Mortgage vs Hilltop
What people say about American Capital Mortgage
All experiencesNo experiences with American Capital Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest American Capital Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 14, 2016 | Mortgages | Application, originator, mortgage broker | Explained |
Questions about American Capital Mortgage
How many complaints does American Capital Mortgage have?
American Capital Mortgage has 1 complaint on record since April 2016, including 0 in the last 12 months and 0 in the last 30 days.
Does American Capital Mortgage respond to complaints?
Yes. American Capital Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with American Capital Mortgage?
The most common problems are application, originator, mortgage broker (1).
Is American Capital Mortgage legit?
American Capital Mortgage is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is American Capital Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against American Capital Mortgage?
Complain to American Capital Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most American Capital Mortgage complaints come from?
Most come from New York (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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