Mortgage company · complaint record
Aspen Home Mortgage Group complaints
Consumers have filed 1 complaint about Aspen Home Mortgage Group since 2012, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is application, originator, mortgage broker.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since January 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jan 11, 2012
Aspen Home Mortgage Group complaints by month
The busiest month was January 2012 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Aspen Home Mortgage Group answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Aspen Home Mortgage Group problems
Aspen Home Mortgage Group compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Aspen Home Mortgage GroupMortgages | - | 0 | - |
Compare side by side: Aspen Home Mortgage Group vs Midwest Loan Services · Aspen Home Mortgage Group vs Truhome Solutions · Aspen Home Mortgage Group vs NEXA Mortgage · Aspen Home Mortgage Group vs Hilltop
What people say about Aspen Home Mortgage Group
All experiencesNo experiences with Aspen Home Mortgage Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Aspen Home Mortgage Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 11, 2012 | Mortgages | Application, originator, mortgage broker | Explained |
Questions about Aspen Home Mortgage Group
How many complaints does Aspen Home Mortgage Group have?
Aspen Home Mortgage Group has 1 complaint on record since January 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does Aspen Home Mortgage Group respond to complaints?
Yes. Aspen Home Mortgage Group answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Aspen Home Mortgage Group?
The most common problems are application, originator, mortgage broker (1).
Is Aspen Home Mortgage Group legit?
Aspen Home Mortgage Group is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Aspen Home Mortgage Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Aspen Home Mortgage Group?
Complain to Aspen Home Mortgage Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Aspen Home Mortgage Group complaints come from?
Most come from Maryland (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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