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Mortgage company · complaint record

Atlantica complaints

Consumers have filed 3 complaints about Atlantica since 2022, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
3

Since February 2022

Last 12 months
0

new vs the year before

Answered on time
100%

Industry: 96%

Closed with relief
0%

Typical mortgage company: 5%

Last 30 days
0

Newest: Jun 28, 2022

Rank
-

Atlantica complaints by month

The busiest month was February 2022 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Atlantica answered all time

  • Closed with explanation3100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Atlantica complaints are about

  • Mortgages267%
  • Credit reporting133%

Top Atlantica problems

Atlantica compared with other mortgage lenders & servicers

#CompanyScore12 monthsChangeOn timeReliefGrade
1Midwest Loan ServicesMortgages5029+53%100%0%C
2Truhome SolutionsMortgages4328+155%96.4%4%D
3NEXA MortgageMortgages828+22%46.4%0%F
4HilltopMortgages5128+40%100%0%C
5Land Home Financial ServicesMortgages2127+8%92.6%0%F
6First United Bank and TrustMortgages6027-31%100%0%C
7A&D MortgageMortgages4525+79%96%4%D
8AtlanticaMortgages-0new100%0%-

Compare side by side: Atlantica vs Midwest Loan Services · Atlantica vs Truhome Solutions · Atlantica vs NEXA Mortgage · Atlantica vs Hilltop

What people say about Atlantica

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Latest Atlantica complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Jun 28, 2022Credit reportingImproper use of your reportReporting company used your report improperlyHIExplainedYes
Apr 4, 2022MortgagesTrouble during payment processPAExplainedYes
Feb 15, 2022MortgagesTrouble during payment processMDExplainedYes

Questions about Atlantica

How many complaints does Atlantica have?

Atlantica has 3 complaints on record since February 2022, including 0 in the last 12 months and 0 in the last 30 days.

Does Atlantica respond to complaints?

Yes. Atlantica answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Atlantica?

The most common problems are trouble during payment process (2), improper use of your report (1).

Is Atlantica legit?

Atlantica is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Atlantica legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Atlantica?

Complain to Atlantica in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Atlantica complaints come from?

Most come from Hawaii (1), Maryland (1), Pennsylvania (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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