Mortgage company · complaint record
Atlantis Financial Group complaints
Filed under Atlantis Financial Group, Inc
Consumers have filed 2 complaints about Atlantis Financial Group since 2015, 1 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 1
- Answered on time
- 0%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #365 of 595
Since April 2015
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jan 9, 2026
Most complained-about mortgage lenders & servicers
Atlantis Financial Group complaints by month
The busiest month was April 2015 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Atlantis Financial Group answered all time
- Closed with explanation150%
- Untimely response150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Atlantis Financial Group problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Negative impact of inaccurate appraisal 1
Atlantis Financial Group compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Atlantis Financial GroupMortgages | - | 1 | - |
Compare side by side: Atlantis Financial Group vs Midwest Loan Services · Atlantis Financial Group vs Truhome Solutions · Atlantis Financial Group vs NEXA Mortgage · Atlantis Financial Group vs Hilltop
What people say about Atlantis Financial Group
All experiencesNo experiences with Atlantis Financial Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Atlantis Financial Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 9, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | No timely reply |
| Apr 7, 2015 | Mortgages | Credit decision / Underwriting | Explained |
Questions about Atlantis Financial Group
How many complaints does Atlantis Financial Group have?
Atlantis Financial Group has 2 complaints on record since April 2015, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Atlantis Financial Group respond to complaints?
Yes. Atlantis Financial Group answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Atlantis Financial Group?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1), credit decision / Underwriting (1).
Is Atlantis Financial Group legit?
Atlantis Financial Group is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Atlantis Financial Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Atlantis Financial Group?
Complain to Atlantis Financial Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Atlantis Financial Group complaints come from?
Most come from Florida (1), Michigan (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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