Mortgage company · complaint record
Augusta Financial complaints
Filed under Augusta Financial, Inc.
Consumers have filed 2 complaints about Augusta Financial since 2016, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since April 2016
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: May 19, 2021
Augusta Financial complaints by month
The busiest month was April 2016 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Augusta Financial answered all time
- Closed with explanation2100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Augusta Financial problems
Augusta Financial compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Augusta FinancialMortgages | - | 0 | - |
Compare side by side: Augusta Financial vs Midwest Loan Services · Augusta Financial vs Truhome Solutions · Augusta Financial vs NEXA Mortgage · Augusta Financial vs Hilltop
What people say about Augusta Financial
All experiencesNo experiences with Augusta Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Augusta Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 19, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Apr 7, 2016 | Mortgages | Settlement process and costs | Explained |
Questions about Augusta Financial
How many complaints does Augusta Financial have?
Augusta Financial has 2 complaints on record since April 2016, including 0 in the last 12 months and 0 in the last 30 days.
Does Augusta Financial respond to complaints?
Yes. Augusta Financial answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Augusta Financial?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1), settlement process and costs (1).
Is Augusta Financial legit?
Augusta Financial is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Augusta Financial legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Augusta Financial?
Complain to Augusta Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Augusta Financial complaints come from?
Most come from California (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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