Mortgage company · complaint record
Bay Valley complaints
Consumers have filed 1 complaint about Bay Valley since 2013, none in the last 12 months. It answered 100% on time and closed 100% with relief for the customer. The most common problem is loan servicing, payments, escrow account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 100%
- Last 30 days
- 0
- Rank
- -
Since February 2013
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Feb 1, 2013
Bay Valley complaints by month
The busiest month was February 2013 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Bay Valley answered all time
- Closed with monetary relief1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Bay Valley problems
Bay Valley compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Bay ValleyMortgages | - | 0 | - |
Compare side by side: Bay Valley vs Midwest Loan Services · Bay Valley vs Truhome Solutions · Bay Valley vs NEXA Mortgage · Bay Valley vs Hilltop
What people say about Bay Valley
All experiencesNo experiences with Bay Valley yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Bay Valley complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 1, 2013 | Mortgages | Loan servicing, payments, escrow account | Money back |
Questions about Bay Valley
How many complaints does Bay Valley have?
Bay Valley has 1 complaint on record since February 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Bay Valley respond to complaints?
Yes. Bay Valley answered 100% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Bay Valley?
The most common problems are loan servicing, payments, escrow account (1).
Is Bay Valley legit?
Bay Valley is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Bay Valley legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Bay Valley?
Complain to Bay Valley in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Bay Valley complaints come from?
Most come from California (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Bay Valley
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