Debt collection
BB&T debt collection complaints
Consumers have filed 237 complaints about BB&T's debt collection. See the whole BB&T record.
BB&T against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | BB&T | 0 | - | - |
Latest BB&T debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 2, 2019 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 1, 2019 | Debt collection | Took or threatened to take negative or legal actionCollected or attempted to collect exempt funds | Explained |
| Mar 25, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 19, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 13, 2019 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Mar 9, 2019 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Mar 7, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 5, 2019 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Feb 25, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Feb 13, 2019 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Jan 31, 2019 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Jan 29, 2019 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jan 9, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 21, 2018 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Dec 13, 2018 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 3, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 27, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Nov 6, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 17, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 15, 2018 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Oct 4, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 19, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 12, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Aug 28, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 13, 2018 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 3, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 18, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 18, 2018 | Debt collection | Communication tacticsCalled before 8am or after 9pm | Explained |
| Jun 22, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 9, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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