Debt collection
BB&T debt collection complaints
Consumers have filed 237 complaints about BB&T's debt collection. See the whole BB&T record.
BB&T against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | BB&T | 0 | - | - |
Latest BB&T debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 8, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 29, 2018 | Debt collection | Took or threatened to take negative or legal actionSued you in a state where you do not live or did not sign for the debt | Explained |
| May 23, 2018 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| May 20, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 19, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 14, 2018 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 9, 2018 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| May 8, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Apr 25, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Apr 7, 2018 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Mar 26, 2018 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Mar 20, 2018 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Mar 16, 2018 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 7, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 6, 2018 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 5, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 2, 2018 | Debt collection | Took or threatened to take negative or legal actionCollected or attempted to collect exempt funds | Explained |
| Feb 27, 2018 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Feb 27, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Feb 24, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Feb 22, 2018 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Feb 14, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Feb 12, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Feb 12, 2018 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 9, 2018 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Jan 24, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 23, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 17, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 11, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 8, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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