Debt collection
BB&T debt collection complaints
Consumers have filed 237 complaints about BB&T's debt collection. See the whole BB&T record.
BB&T against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | BB&T | 0 | - | - |
Latest BB&T debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 1, 2020 | Debt collection | Communication tacticsCalled before 8am or after 9pm | Explained |
| Jan 31, 2020 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Jan 31, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 20, 2020 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Jan 13, 2020 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Dec 21, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 18, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Dec 9, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 12, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 27, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 25, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 26, 2019 | Debt collection | Communication tacticsCalled before 8am or after 9pm | Explained |
| Sep 3, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 29, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 20, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 14, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 2, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jul 25, 2019 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Jul 12, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 10, 2019 | Debt collection | Threatened to contact someone or share information improperlyContacted your employer | Explained |
| Jun 28, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 23, 2019 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| May 31, 2019 | Debt collection | Communication tacticsCalled before 8am or after 9pm | Explained |
| May 24, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| May 13, 2019 | Debt collection | Communication tacticsCalled before 8am or after 9pm | Explained |
| May 8, 2019 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 1, 2019 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 22, 2019 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Apr 9, 2019 | Debt collection | Communication tacticsCalled before 8am or after 9pm | Explained |
| Apr 6, 2019 | Debt collection | Communication tacticsCalled before 8am or after 9pm | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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