Debt collection
BBVA debt collection complaints
Consumers have filed 143 complaints about BBVA's debt collection. See the whole BBVA record.
BBVA against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | BBVA | 0 | - | - |
Latest BBVA debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 27, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Jul 15, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 11, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 10, 2021 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| May 16, 2021 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| May 11, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 1, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 29, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 14, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 9, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Mar 31, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 22, 2021 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Mar 19, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 16, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 14, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 28, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 24, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Feb 23, 2021 | Debt collection | Threatened to contact someone or share information improperlyContacted your employer | Explained |
| Feb 17, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 15, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 10, 2021 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Feb 5, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 2, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 17, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 15, 2020 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Dec 2, 2020 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 29, 2020 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Fixed |
| Oct 20, 2020 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 19, 2020 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Oct 5, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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