Debt collection
BBVA debt collection complaints
Consumers have filed 143 complaints about BBVA's debt collection. See the whole BBVA record.
BBVA against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | BBVA | 0 | - | - |
Latest BBVA debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 1, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 2, 2020 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Sep 1, 2020 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Aug 13, 2020 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Aug 4, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 18, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jul 18, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jul 8, 2020 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jun 16, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 16, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 1, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 17, 2020 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 8, 2020 | Debt collection | Communication tacticsCalled before 8am or after 9pm | Explained |
| Mar 3, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 11, 2020 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | Explained |
| Feb 11, 2020 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | Explained |
| Jan 21, 2020 | Debt collection | False statements or representationAttempted to collect wrong amount | Fixed |
| Jan 15, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 13, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 31, 2019 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 18, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Nov 17, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 15, 2019 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Oct 11, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 17, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 30, 2019 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Aug 27, 2019 | Debt collection | False statements or representationAttempted to collect wrong amount | Money back |
| Aug 22, 2019 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Aug 19, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Aug 19, 2019 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about BBVA
No comments yet. Start the conversation - questions are welcome too.