Debt collection
BBVA debt collection complaints
Consumers have filed 143 complaints about BBVA's debt collection. See the whole BBVA record.
BBVA against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | BBVA | 0 | - | - |
Latest BBVA debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 6, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 19, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 28, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jun 22, 2019 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Fixed |
| Jun 19, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 9, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jun 8, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| May 10, 2019 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Apr 21, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 20, 2019 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Mar 8, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Fixed |
| Feb 7, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 5, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 30, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 4, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 17, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 6, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 8, 2018 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 21, 2018 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Money back |
| Sep 14, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Fixed |
| Aug 22, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 21, 2018 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jul 25, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 3, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 11, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 5, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 21, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 8, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 6, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 5, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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