Debt collection
BBVA debt collection complaints
Consumers have filed 143 complaints about BBVA's debt collection. See the whole BBVA record.
BBVA against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | BBVA | 0 | - | - |
Latest BBVA debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 5, 2016 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Feb 3, 2016 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Nov 3, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Oct 8, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jun 24, 2015 | Debt collection | Improper contact or sharing of infoTalked to a third party about my debt | Explained |
| Apr 29, 2015 | Debt collection | Disclosure verification of debtNot disclosed as an attempt to collect | Explained |
| Mar 25, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Mar 12, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Feb 19, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Feb 17, 2015 | Debt collection | False statements or representationAttempted to collect wrong amount | Money back |
| Dec 1, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Nov 18, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Fixed |
| Aug 12, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jun 4, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jun 2, 2014 | Debt collection | False statements or representationImpersonated an attorney or official | Explained |
| Jun 2, 2014 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| May 6, 2014 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 2, 2014 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Apr 18, 2014 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 4, 2014 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Mar 10, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt resulted from identity theft | Explained |
| Feb 3, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Aug 23, 2013 | Debt collection | Taking/threatening an illegal actionSued where didn't live/sign for debt | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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