Debt collection
BBVA debt collection complaints
Consumers have filed 143 complaints about BBVA's debt collection. See the whole BBVA record.
BBVA against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | BBVA | 0 | - | - |
Latest BBVA debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 10, 2018 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jan 24, 2018 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 4, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 19, 2017 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Nov 21, 2017 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Nov 17, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 10, 2017 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Oct 27, 2017 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Aug 11, 2017 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Aug 3, 2017 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jun 10, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 10, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 19, 2017 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Feb 18, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jan 6, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Dec 5, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Nov 16, 2016 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 15, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Nov 15, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Oct 24, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Oct 5, 2016 | Debt collection | Improper contact or sharing of infoTalked to a third party about my debt | Explained |
| Sep 19, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Sep 15, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Aug 23, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Aug 9, 2016 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 15, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jun 28, 2016 | Debt collection | Improper contact or sharing of infoContacted me after I asked not to | Explained |
| Apr 21, 2016 | Debt collection | Improper contact or sharing of infoContacted employer after asked not to | Fixed |
| Mar 31, 2016 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Feb 17, 2016 | Debt collection | Taking/threatening an illegal actionThreatened arrest/jail if do not pay | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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